Scottish WidowsConcept direction

Spot a pension scam

Five realistic approaches, and the signs that give them away.

Scams Scenario quiz

Independent Spatial Sites concept. Not commissioned or endorsed by Scottish Widows.

This is a concept direction: the idea, the audience and the design approach, written up before the demo is built. The picture above is a sketch of the layout, not a screenshot.

The interactive feature

Is this a scam?

Five example approaches. Choose 'Looks fine' or 'Looks like a scam' to see the warning signs explained. Nothing is scored.

The concept

What it addresses
Scam warnings that tend to be long lists of red flags.
Who it is for
Members over 50, and anyone contacted about their pension out of the blue.
Their main task
Recognise the warning signs and know where to check and report.
The next step it offers
Check a firm on the official register and report a suspected scam.
Visual direction
Realistic messages and calls shown as cards, each revealing its warning signs.
Copy approach
Alert but calm. It explains the tactic and what to do instead.

Accessibility in this concept

  • Each scenario is fully readable as text
  • Feedback is announced politely
  • Official services named in link text

Accessibility review

Not yet reviewed. This is a concept direction: accessibility checks happen when it is built.

Our target is WCAG 2.2 AA. We do not describe a concept as meeting it until automated, keyboard and screen reader reviews are all complete.

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