Royal LondonConcept direction

Find a lost pension

Three steps to tracking down a pension from an old job.

Finding and combining pensions Checklist

Independent Spatial Sites concept. Not commissioned or endorsed by Royal London.

This is a concept direction: the idea, the audience and the design approach, written up before the demo is built. The picture above is a sketch of the layout, not a screenshot.

The interactive feature

Details to gather

A checklist of what to collect for each old job (employer name, dates, any reference) that can be ticked off and printed.

The concept

What it addresses
Posters and leaflets about finding lost pensions.
Who it is for
Anyone who has had several jobs and is not sure where every pension went.
Their main task
Gather the details needed and use the free tracing service.
The next step it offers
Use the government's free Pension Tracing Service.
Visual direction
A practical step list with a printable 'details to gather' card.
Copy approach
Practical and encouraging. Short steps, real services named.

Accessibility in this concept

  • Native checkboxes with clear labels
  • Print layout keeps the order
  • External services named in link text

Accessibility review

Not yet reviewed. This is a concept direction: accessibility checks happen when it is built.

Our target is WCAG 2.2 AA. We do not describe a concept as meeting it until automated, keyboard and screen reader reviews are all complete.

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