If you're off work for a long time
An income protection claim, step by step, for you and your manager.
Independent Spatial Sites concept. Not commissioned or endorsed by Unum UK.
This is a concept direction: the idea, the audience and the design approach, written up before the demo is built. The picture above is a sketch of the layout, not a screenshot.
The interactive feature
Two viewpoints
Switch between the employee and manager view. Each milestone keeps its place; only the actions change.
The concept
- What it addresses
- Claim guides and forms for group income protection, written for employers and employees separately.
- Who it is for
- Employees facing a long absence, and the managers supporting them.
- Their main task
- Know what happens at each stage of a claim and what they need to do.
- The next step it offers
- Start the claim with the employer or contact the support line.
- Visual direction
- One timeline with a switch between 'I'm the employee' and 'I'm the manager', the same milestones from each side.
- Copy approach
- Supportive and practical. What happens, who does what, and when.
Accessibility in this concept
- View switch is a labelled radio group
- Milestones are an ordered list
- Contact details are text, not images
Accessibility review
Not yet reviewed. This is a concept direction: accessibility checks happen when it is built.
Our target is WCAG 2.2 AA. We do not describe a concept as meeting it until automated, keyboard and screen reader reviews are all complete.
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